1. Information We Collect

1. Information You Provide Directly

   • Contact Forms & Inquiries: When you fill out a contact form, subscribe to our newsletter, or request services, you may provide us with your name, email address, organization name, phone number, and any other information you choose to share.

   • Account Creation (if applicable): If we ever introduce a client portal or member area, we will collect login credentials (username, password) and basic profile details.

2. Information Collected Automatically

   • Log Data & Analytics: Our web server automatically collects technical details each time you access the Site, such as your IP address, browser type, operating system, pages viewed, and the dates/times of access. We use tools like Google Analytics to better understand site traffic and improve your experience.

   • Cookies & Tracking Technologies: We use cookies (small text files placed on your device) and similar technologies (e.g., “pixels,” local storage) to remember your preferences, track Site usage, and serve relevant content. You can control cookie settings in your browser; however, disabling certain cookies may affect how the Site functions.

3. Third‐Party Data

   • Social Media Logins: If we offer a “Log in with Facebook” or similar feature in the future, we will only request the minimum information required (e.g., name, email address) and will not access or store any other social data without your explicit permission.

   • Publicly Available Information: Occasionally, we may combine information you provide with data obtained from public sources (e.g., your LinkedIn profile if you link to it).

2. How We Use Your Information

We use your information for the following purposes:

• To Provide & Maintain Our Services: Responding to inquiries, delivering proposals, scheduling consultations, and administering any client portal.

• To Communicate with You: Sending newsletters, updates, event invitations, and service reminders—only if you opt in.

• To Improve the Site & User Experience: Analyzing traffic patterns, troubleshooting issues, and testing new features.

• For Marketing & Outreach (only with your consent): Sharing occasional updates about new services, blog posts, or trainings. You can opt out at any time.

• For Legal Compliance & Security: Detecting and preventing fraud, enforcing our Terms of Use, and complying with any applicable laws or regulations.

3. Legal Basis for Processing (GDPR Considerations)

If you are located in the European Economic Area (“EEA”), we rely on the following legal bases to process your personal data:

• Consent: When you explicitly agree to receive our newsletters or marketing communications.

• Performance of a Contract: When you engage our services (e.g., filling out a contact form to request a proposal).

• Legitimate Interests: For analytics, troubleshooting, fraud prevention, and ensuring site security—balanced against your right to privacy.

• Legal Obligations: When required to comply with applicable laws.

4. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal data to third parties. We may share information as follows:

1. Service Providers

   • We work with trusted vendors (e.g., hosting providers, email marketing platforms, payment processors) who help us operate the Site and deliver services. These vendors have access only to the data they need to perform their functions and are obligated to keep it confidential.

2. Legal Requirements & Protection

   • We may disclose information if required by law (e.g., a subpoena or court order), to enforce our Terms of Use, or to protect the rights, property, or safety of Non-Profit Solutions, our users, or others.

3. Business Transfers

   • In the event of a merger, acquisition, dissolution, or sale of assets, your information may be transferred to the successor organization, subject to the terms of this Privacy Policy.

5. Cookies & Tracking Technologies

1. Types of Cookies We Use

   • Essential Cookies: Necessary for basic Site functionality (e.g., keeping you logged in, remembering your language preferences).

   • Performance & Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics, heat-mapping tools).

   • Functional Cookies: Enable additional features (e.g., remembering form inputs or customized settings).

   • Advertising & Targeting Cookies (if ever implemented): Used to deliver relevant ads on third-party sites. We do not currently run on-Site advertising but reserve the right to add this in the future.

2. Managing Cookies

   • Most browsers allow you to view, control, and delete cookies via settings or preferences. To learn more, visit All About Cookies or consult your browser’s help pages. Disabling cookies may affect certain Site features.

6. Data Retention

• General Rule: We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

• Inactive Accounts: If you have not interacted with us (e.g., no contact inquiries, no newsletter opens) for two years, we may securely delete or anonymize your information.

• Legal Obligations: We may retain certain information (e.g., invoices, contractual details, consent records) for up to seven years to comply with financial, tax, or legal requirements.

7. Security Measures

We implement administrative, technical, and physical safeguards designed to protect your information:

• Encryption: Data transmitted via the Site uses industry-standard SSL/TLS encryption.

• Access Controls: Only authorized team members and service providers have access to personal data, and they undergo regular privacy training.

• Regular Audits: We periodically review our security practices, update software, and apply patches to mitigate vulnerabilities.

• Incident Response: In the unlikely event of a data breach, we will notify affected users and appropriate authorities within the timeframes required by applicable law.

8. Your Rights & Choices

Depending on where you live, you may have the following rights regarding your personal data:

1. Access & Portability: Request a copy of the personal data we hold about you in a structured, commonly used format.

2. Correction: Ask us to correct any inaccurate or incomplete data.

3. Deletion (“Right to be Forgotten”): Request that we delete certain personal data—unless we need to retain it for legal or legitimate business purposes.

4. Restriction & Objection: Restrict how we process your data or object to certain processing (e.g., direct marketing).

5. Withdraw Consent: If we rely on your consent to process data (e.g., for email marketing), you can withdraw it at any time.

6. Opt Out of Marketing: Click the “unsubscribe” link at the bottom of any marketing email or contact us to opt out.

To exercise these rights, please email privacy@non-profitsolutions.com.

We may request additional information to verify your identity before fulfilling your request. We will respond within the timeframe required by applicable law (e.g., 30 days under GDPR).

9. Children’s Privacy

Our Site is not directed at children under 13, and we do not knowingly collect information from children. If you believe we have collected data from someone under 13, please contact us immediately at privacy@non-profitsolutions.com, and we will take steps to delete such data.

10. Third‐Party Links & Services

• External Links: Our Site may contain links to third-party websites (e.g., partner organizations, social media platforms). We are not responsible for their privacy practices. We encourage you to review the privacy policies of any site you visit.

• Embedded Content: If we embed videos, maps, or other content from third-party services (e.g., YouTube, Google Maps), those providers may collect data about you. Please review their privacy policies for details.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time (e.g., when we add new features or to remain compliant with changes in the law). When we do, we will:

1. Post the revised policy on non‐profitsolutions.com/privacy with a new “Last Updated” date at the top.

2. Notify you if we make material changes affecting your rights (e.g., via email if you’re subscribed).

Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us:

• Email: privacy@non-profitsolutions.com

We aim to respond to all inquiries within 5 business days. If you’re not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority (e.g., for EEA residents, contact your national supervisory authority).